UK Local Service Businesses

Your best client
just tried to book.
Did anyone reply?

ReplyBook automates your Instagram DMs, WhatsApp, and website chat — answers questions, takes the booking, collects the deposit. 24/7. Done-for-you.

67%
of customers book a competitor when you don't reply instantly
£32k
avg annual revenue lost by UK SMEs to missed enquiries
10 min
avg response delay for small businesses on Instagram DMs
Instagram DM — @studiobarbers
Hi, do you have any slots available Thursday afternoon?
Hi! Yes, we have Thursday at 2pm, 3pm, and 4pm available. Which works for you?
2pm please. What's included in the cut and beard trim?
Cut + beard trim is £28. Want me to book you in? A £5 deposit secures the slot via Stripe.
Yes go ahead
✓
Confirmed: Thursday at 2pm
Cut + beard trim • £28 • £5 deposit paid
Added to your Google Calendar. See you then!
The problem
"You're mid-cut. Your phone buzzes with an Instagram DM. You can't answer. They message the next barber on Google. That booking was yours."

Every hour you spend with shears in hand is an hour your enquiry inbox goes unanswered. The fix isn't hiring a receptionist. It's an AI that works while you work — responds instantly, takes bookings, collects deposits, sends reminders, follows up.

24/7 Always-on — even at midnight on Sunday
<60s Response time, day or night
0 Missed enquiries while you're with a client
What it looks like

Every conversation, handled.

From the first question to the confirmed booking, your AI runs the whole journey.

Instant reply
AI responds within seconds, answering FAQs, giving prices, showing availability
Qualifies the lead
Asks the right questions. Gets the service, date, time. Filters out time-wasters
Books and deposits
Syncs to your calendar. Sends Stripe deposit link. Confirms the appointment instantly
Follows up, reminders, reviews
Sends reminders before the appointment. Follows up after. Asks for a Google review

"Our no-show rate dropped from 23% to 4% in the first month." — The Barbers, Liverpool

Every channel, one system

Where your customers are.
Where your bookings happen.

Instagram DMs

Replies to your Story mentions, DM requests, and comment messages. Books appointments without leaving the app.

Most common first touch

WhatsApp

24/7 AI that answers product questions, sends pricing, checks availability, and books directly into your calendar.

Highest conversion rate

Website Chat

Embedded chat widget. Visitors ask, get answers, book appointments without ever leaving your site.

Converts anonymous traffic

Email

Auto-replies to enquiry emails. Sends quotes, availability, and booking confirmations. Follows up automatically.

Professional, never missed

All channels fed into one inbox. Your AI handles the conversation. You just check the bookings.

Simple, honest pricing

Three ways to grow.

Start with what you need. Upgrade as you grow. No hidden fees.

Starter
£497 setup
+ £197/mo
For small businesses that need fast, reliable replies — not a full booking system.
  • Automated replies to Instagram DMs
  • WhatsApp AI auto-responder
  • FAQ automation (your prices, services, hours)
  • Lead qualification (filters out tyre-kickers)
  • Email auto-responses
  • 3 workflow sequences
  • Setup in 5 working days
Best for Solo barbers, mobile stylists, small salons
Most popular
Growth
£997 setup
+ £497/mo
Everything you need to fill your calendar with paying clients, automatically.
  • Everything in Starter
  • Full booking automation (live calendar)
  • Google Calendar sync
  • Stripe deposit collection
  • Automated appointment reminders
  • No-show follow-up sequences
  • Review request automation
  • 10 workflow sequences
  • Setup in 10 working days
Best for Busy barbershops, salons, PTs with no-show problems
Pro
£1,997 setup
+ £997/mo
Multi-channel, AI-powered sales system for businesses that want total automation.
  • Everything in Growth
  • Multi-location support
  • Full CRM with client dashboard
  • Sales pipeline & lead tracking
  • Analytics dashboard (bookings, revenue, no-shows)
  • Website AI chat widget
  • Outbound follow-up campaigns
  • Monthly optimisation call
  • Unlimited workflow sequences
  • Setup in 15 working days
Best for Multi-barber shops, clinics, growing service businesses

All packages include setup, training, and 30-day support. No contracts on monthly retainers — cancel anytime.

"67% of customers who don't get an instant reply book somewhere else."

You can't answer every DM while you're working.

ReplyBook can. Every message, every channel, every time.

Built for: Barbers • Hairdressers • Beauty salons • Aesthetics clinics • Personal trainers • Photographers • Plumbers • Carpenters • Coaches • Event decorators • Mobile mechanics • Cleaning companies